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Training Programs

Product knowledge. Applications expertise.
Those may be two of the most important requirements for successfully selling polymers to the water and wastewater treatment markets. That's why you'll want to take advantage of the technical training capabilities SNF has developed as part of a continuing commitment to support SNF polymer distributors.

Technical training programs are conducted solely for the individual distributor. As a result, training is ideally suited to meet your special needs.

Personalized
Training content can be tailored to focus on technology and applications in which you are most interested. This maximizes the opportunity for detailed problem solving, providing more value in your day-to-day business.

Growing
The introductory “phase 1” training can be augmented with “phase 2, advanced” training. Phase 2 is designed to improve selling and negotiating skills with a focus on the polymer market, as well as advanced polymer application training geared to take your attendees to the next step in their careers.

Convenient
SNF works to schedule your training programs at a time that is most convenient for you and your business needs, but generally phase 1 is taught the first week of each month. Reserve your spot now!

Economical
SNF provides technical training programs to our distributors free-of-charge in the interest of promoting mutual business success. Your only investment is for travel and living expenses for your representatives when training is conducted at the Riceboro site.

The Riceboro Seminar
The Riceboro seminar has proven to be one of the most popular with SNF distributors. It's an intensive two-day session during which you and your people will have the opportunity to interact with leading experts from the SNF manufacturing, research, technical support, quality control, and customer service staffs.

Classroom sessions are balanced with valuable hands-on experience during visits to production facilities, research and quality control labs, technical support, and customer service operations.

Day One
Product knowledge is the focus of the first day's training.

The morning workshop is designed to familiarize you with the complete SNF product line and to increase your understanding of performance-determining characteristics such as polymer chemistry and structure; charge and charge density; molecular weight and MW distribution; and product form, among others.

You'll come away better equipped to select the most appropriate products to evaluate for any particular application.

During the afternoon, you'll visit the polymer production plants, quality control labs, and feed equipment manufacturing facility.

Day one concludes with an orientation by the SNF Customer Service staff. You'll get practical advice about how to fully utilize the capabilities we offer to assure client satisfaction - both yours and your own customers' - for everything from requesting samples...to placing and tracking orders...to preventing and resolving problems.

Day Two
Applications expertise is the focus of the second day's training.

During the morning session, market specialists from our technical support staff will review typical polymer applications such as water and wastewater treatment, paper production, minerals processing, and others. You'll learn the practical tips they've developed over years of experience ranging from how to select the best polymer...to how to design the most cost-effective treatment program...and how to feed and monitor polymer treatment to optimize results. Emphasis will be placed on problem-solving group discussions of your specific applications.

The afternoon is devoted to sharpening your skills in conducting lab and field evaluations. Procedures for preparing polymer test solutions and for performing and documenting gravity drainage and jar and cylinder settling studies will be reviewed and demonstrated; then you'll get hands-on practice during a supervised workshop.

Day two concludes with a proficiency exam and the awarding of training certificates.


Agendas


SNF Phase 1 Training
(Typical Agenda)

Day One
Morning
Introduction to SNF
Technical Workshop: Product Line

Afternoon

Tour: Polymer Production/Make-Down Equipment (Floquip)
Customer Service Workshop

Day Two
Morning
Technical Workshop: Applications

Afternoon
Technical Workshops: Lab and Field Evaluations
Laboratory Practice
Exam and Certificate Presentation

* First day session will begin at 8:30 AM. We recommend arriving in the Riceboro area the night before. The second day session will conclude by 4:30 PM to allow early evening return flights.
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